Oswestry Tourism Ambassador FAQs

Frequently Asked Questions

We hope your questions will be answered within these FAQs. If your question is not here, then please get in touch with us at obt@visitoswestry.co.uk as we will be happy to help.

Who can become an Oswestry Tourism Ambassador?

The ambassador scheme is primarily aimed but not exclusive to those who work within the tourism industry or come into contact with visitors on a regular basis, however anyone with an interest in the scheme or wishes to deepen their knowledge on all that makes Oswestry exceptional are welcome to participate and become an ambassador.

What are the online training modules?

A range of free interactive online training modules have been produced to increase knowledge about Oswestry. This approach allows everyone to learn at their own speed, convenience and location.

Modules on different themes have been produced to allow you flexibility in completing all modules or just those relevant to you. The modules are a mix of text, images and films as everyone learns differently. The modules are –

  1. Welcome to Oswestry
  2. Oswestry and its history
  3. Oswestry and Borderlands famous people
  4. Exploring beyond Oswestry – Ellesmere and North Shropshire
  5. Exploring beyond Oswestry – Shrewsbury and Central Shropshire
  6. Exploring beyond Oswestry – South west and into Mid Wales
  7. Recreation – Walking, cycling and outdoor activities
  8. Days Out
  9. Industrial heritage
  10. Eat, drink and stay in Oswestry
  11. Exploring beyond Oswestry – North East Wales

Will the modules be focusing on specific subjects?

The modules will cover all aspects that make Oswestry exceptional, with a specific focus on what there is to see and do, our fascinating heritage, and exploring the surrounding regions.

Are any of the modules mandatory?

Yes – you must complete ‘Welcome to Oswestry’, and ‘Oswestry and its history’ before accessing any other modules of your choice.

Will there be different levels to the training?


  • Bronze – Complete 3 modules
  • Silver – Complete 6 modules
  • Gold – Complete 9+ modules

How many online modules do I need to complete to become an Oswestry Tourism Ambassador?

In order to become an Oswestry Tourism Ambassador (Bronze), you must complete 3 modules (two mandatory and one of your choice).

Will the modules be assessed?

Yes, basic testing to confirm your learning will take place throughout the modules. The ‘pass’ score is 80%. There will be opportunities to re-take any of the modules.

How long will it take to complete each module?

On average, each module will take approximately 30 minutes to complete (although some maybe slightly shorter/longer).

Will there be any promotional materials available for completing the modules / becoming an Oswestry Tourism Ambassador?

Yes, the following are available for free –

  • Certificates
  • Tourism Ambassador branding to use in your marketing materials
  • Pin badges

Will there be any opportunities to go on learning journeys / face to face training to enhance the online learning?

Yes – face to face opportunities will be organised to compliment the online learning and allow networking with other Ambassadors, sharing best practice and feeding into future tourism planning.

Will the modules be updated or new ones introduced?

Yes – modules will be updated as and when required. New modules will be introduced as required. We will notify users when a module has been updated and if any new content has been uploaded.

Will any other online resources be available?

Yes – the course has a ‘Resources’ section where you can find a whole host of useful information and links to compliment the modules.

Oswestry Ambassador Award

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